Regional supermarket chain H-E-B was named America’s top grocery store, beating out Trader Joe’s, according to a survey from data science firm dunnhumby.
The San Antonio-based grocer, which operates more than 400 stores in Texas and Mexico, topped dunnhumby’s third annual Retailer Preference Index for U.S. grocery stores. The survey’s top slot had previously been held by Trader Joe’s for the last two years.
Trader Joe’s has a location in the Town & Country Shopping Center at 328 E. Stroop Road, Kettering.
The London-based dunnhumby surveyed 7,000 households across America to name the top 14 grocers in the U.S. based on seven metrics: price, quality, digital, operations, convenience, discounts or rewards and speed.
“One of the most important findings is that leading traditional regional grocers are experiencing a resurgence in customer preference, by winning with relevance and convenience,” Jose Gomes, president of North American for dunnhumby, said Wednesday in a news release. “In the end, there is no ‘one size fits all’ approach to winning in this market, and retailers with customer-first strategies are most likely to fare best.”
According to dunnhumby, the other grocers that made it into the top 14 in its survey were:
2. Trader Joe's
4. Market Basket
5. Wegmans Food Markets
8. Sam's Club
11. WinCo Foods
12. Fresh Thyme
13. Sprouts Farmers Markets
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