Contact the Springfield News-Sun

Newspaper Subscriber Services

Use our online portal to manage the following services:

Circulation Customer Care

Newsroom Contacts

  • For questions or concerns about news articles or photos call 937-610-7546
  • Fax 937-328-0328
  • Email general news submissions: BNT@COXINC.COM
  • Newsroom staff members: Find a reporter or editor

Newsroom sections

Helpful links

Springfield News Sun Member Center

Online and Newsroom Services

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Customer Care Contact & Hours

  • Monday - Friday: 6:30 a.m. to 4 p.m.
  • Saturday: 7:30 a.m. to 11:30 a.m.
  • Sunday: 8 a.m. to Noon
  • Print Subscriptions: 1 (800) 441-6397
  • Digital Subscriptions: 1 (800) 441-6397
  • E-mail: customercare@springfieldnewssun.com
  • Address: 1 Main Street, Springfield, OH 45409
  • Map and directions

Requests for removing content or links

Questions or concerns about Springfield News Sun articles, blogs, images:

  • If you have other questions or concerns about content and reporting on SpringfieldNewsSun.com, contact the appropriate editor or staff member from the Newsroom Contacts listed on this page.
  • We follow the Golden Rule when it comes to aggregation: we aggregate others the way we would want to be aggregated ourselves. If content from your website or blog has appeared on SpringfieldNewsSun.com and you’d prefer it be removed and/or not sourced in the future, please let us know. Please be sure to include a link to the story in question and the URL of your site so we may remove it from our sources.

Questions or concerns about email updates, newsletters, or subscription / account-related issues:

Please contact Customer Care.

Employment Verification

Media Inquiries

If you are a journalist preparing a news story about the Springfield News Sun, please contact Emily Broughton