Dayton flights canceled: What’s really going on?


The technical problems that canceled hundreds of American Airlines flights in the past week are becoming more regular as airlines consolidate and “patch together” their systems instead of creating a new cohesive one, an aviation expert told the Dayton Daily News.

American Airlines canceled or delayed at least 745 total flights after two “technical issues” on Thursday and Sunday at PSA Airlines, a regional carrier for American based in Dayton.

» RELATED: 5 amazing flight deals we found at local airports for summer travel

About 675 flights serviced by American Airlines regional carrier PSA were canceled Thursday and Friday, followed by another 70 more after a second “technical issue” Sunday morning. Flights Monday were also on a reduced schedule until noon. At least 30 flights through the Dayton International Airport were affected since Thursday.

Both issues at PSA Airlines are related to a crew scheduling and tracking system, which the Dayton-based airline uses to assign crews to each aircraft, Katie Cody, a spokeswoman with American Airlines told the Charlotte Observer.

 

American Airlines has dispatched a group of technical workers to PSA’s headquarters in Dayton to resolve the “technical issue,” according to media reports.

“It isn’t really a glowing recommendation of the confidence level American has in the carrier,” aviation expert Jay Ratliff said.

While Ratliff recognized that PSA is receiving a lot of negative national attention as the airline attempts to take care of the problems, he said it won’t be remembered negatively forever.

» RELATED: 675 flights delayed, cancelled due to technical issue at Dayton PSA Airlines headquarters

“They’ve been doing so well for so long that they’re just flying under the radar,” he said.

The quickly growing airline doesn’t have a history of issues, he said, and while passengers may remember this experience, others nationally will not.

“A week from now people will forget about it, especially when another airline comes up with another computer issue,” Ratliff said.

What to do if your flight is canceled

1. Check for an online reroute that arrives or departs at different airports with different regional carriers

2. Ask about interline agreements that allow you to switch airlines when one has cancelled flights.

3. Don’t be picky. Let the airline know if you’re willing to fly to a different airport in the state that isn’t experiencing as many issues.

American Airlines isn’t the only one to experience computer issues, with Delta, Southwest, United and Allegiant also suffering big cancellations and delays due to computer issues in recent years.

American Airline flights were first halted at 4 p.m. Thursday after problems emerged at PSA’s local operations center in Dayton. The outage affected about 4 percent of American’s global flight operations, primarily shorter routes from its hub in Charlotte, N.C., American Airlines officials said.

» RELATED: Macy’s to expand pop-up marketplace with new partnership

“We understand that these cancellations have been frustrating for our customers, and we are doing everything in our power to get things back to normal as quickly as possible,” American spokesman Ross Feinstein said.

With the summer months being some of the most traveled times for vacation and business, Ratliff said flights across airlines are at a 90 percent load capacity right now, making it hard to put displaced passengers on later flights.

“We’re talking about a lot of displaced passengers that we can look at two or three days before everyone’s going to make it to their destination,” he said.

FIVE FAST READS

• Retail sales increase in May, expected to continue growing this year

• Order online from Walmart, pick up items at a vending machine in under a minute

• Ohio public university presidents fight for more funding at Statehouse

• Algae plaguing Ohio lakes could force Kasich to take executive action

• PHOTOS: Retail tycoon’s former Ohio mansion on sale for $3.95 million



Reader Comments ...


Next Up in News

Police warn parents after finding drugs designed to look like candy
Police warn parents after finding drugs designed to look like candy

Police are warning parents after confiscating drugs stamped to look like candy in the shape of animated characters. >> Read more trending news  Hapeville police recovered two guns, one of which was stolen, cash and drugs in a raid Friday.  “The pills and lollipops are designed to look like candy,” officials said in...
Tiger Woods: Some fun facts to know
Tiger Woods: Some fun facts to know

Tiger Woods ended a five-year victory drought when he won the Tour Championship on Sunday. >> Read more trending news  By finishing two shots ahead of Billy Horschel with a 1-over-par 71 and an 11-under-par 269 for the tournament, Woods earned his 80th career win on the PGA Tour, second only behind Sam Snead’s 82. It was Woods&rsquo...
Tour Championship: Woods by a whisker
Tour Championship: Woods by a whisker

Tiger Woods clawed his way to the Tour Championship, clinging to the lead all day and surviving a couple of rattling back-nine bogies. >> Read more trending news  Woods led by as many as five strokes on the final round but saw his lead cut to two strokes. He ended the day two shots over Billy Horschel. The throng cheered him up the fairway...
Kettering abortion provider appeals ruling that would force closure
Kettering abortion provider appeals ruling that would force closure

The Dayton-area’s lone abortion provider has appealed a Montgomery County judge’s decision in late August to uphold a state ruling that would force its closure. The clinic is expected to remain open during the appeal process, lawyers for Women’s Med said. MORE: These local fire departments are looking for more full-timers, matching...
Kettering facility hoping legislation can provide financial boost
Kettering facility hoping legislation can provide financial boost

A local facility that specializes in the treatment of babies experiencing withdrawal could get a financial boost from legislation that passed in the U.S. Senate this week. Brigid’s Path, which recently celebrated its one-year anniversary at 3601 S Dixie Dr., is not eligible to receive Medicaid reimbursement. It relies heavily on donations from...
More Stories