Premier Health hospitals impacted by vendor’s cyber attack

A transcription service used to keep track of patient information and process other documents at Miami Valley Hospital and other Premier Health hospitals has been affected by an international cyber-attack.

Premier Health uses a transcription service run by Nuance Communications Inc. Nuance reported in late June that portions of its network were affected by a global malware incident, which also affected many other companies and organizations worldwide.

“As soon as the company became aware of the situation, it took measures to contain the incident and assess the extent of the impact on its network. Nuance has engaged leading security experts to assist in responding to the incident,” Nuance said in a statement.

A spokesman for Premier Health said the hospitals are currently using other methods for transcription services, and that daily operations have not been impacted by the cyber attack.

A Premier Health spokesman said no patient data was compromised as a result of the cyberattack on Nuance.

“Our health data has been secure and we want to make sure it stays that way,” the spokesman said.

The Dayton Daily News is also working to find out if other hospitals in the area were impacted.

Nuance Communications is a provider of voice and language solutions for businesses and consumers around the world, and has its worldwide headquarters in Massachusetts. According to the company’s website, it helps hospitals “process and print high volumes of documents every day,” including admission and registration forms, patient and referral forms, internal documents and lab results.


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