Mercy, Cigna partner to keep patients healthier


Mercy Health and insurer Cigna have partnered for a new program designed to improve care of chronic conditions and provide additional resources to patients who might be at risk for re-admission after being discharged from a hospital.

RELATED: $8B Mercy merger part of trend toward massive health systems

Cigna officials said the program will primarily target patients in Cincinnati, but it’s possible some patients in Springfield could be affected, said Courtney Nogas, a spokeswoman for Cigna. The program would cover individuals who receive care from Mercy Health physicians but are covered by a Cigna health insurance plan.

MORE: Clark State, Mercy partner on new clinic to serve campus, community

“This program is physician-driven, and the focus is largely in the Cincinnati area, but if a customer is referred by a participating physician that is providing treatment at an aligned Springfield area facility (Springfield Regional Medical Center) then the collaborative care program is impacted,” Nogas said in an email to the News-Sun.

It is not clear how many Clark or Champaign County patients might benefit from the program, Nogas said. Information from Cigna showed there are about 5,000 individuals who are covered by a Cigna health plan and receive care from Mercy Health physicians in the Cincinnati area.

READ MORE: Mercy merger won’t affect Springfield, Urbana hospitals, officials say

Under the agreement, nurse care coordinators from Mercy will work with patients to receive follow-up screenings and access educational resources related to their care. Mercy’s coordinators will be aligned with case managers at Cigna to ensure cooperation between the entities and provide a better experience for patients, according to information from Cigna.

RELATED: Springfield nursing home investigation: Patient ODs on unlocked pills

The collaborative care program is designed to improve health care for patients by helping prevent issues such as missed health screenings or prescription refills, boosting the number of preventative health visits and improving follow-up care for patients, according to information from Cigna.

Cigna has more than 200 similar agreements with primary care physician groups, according to the insurance company.



Reader Comments ...


Next Up in Business

Dream job alert: Ohio’s first Legoland Discovery Center hiring 40 people
Dream job alert: Ohio’s first Legoland Discovery Center hiring 40 people

Ohio’s first Legoland Discovery Center is looking for 40 full-time and part-time employees in a July hiring push. Open interviews at the indoor playground’s job fair will be July 13 to 15. The company is looking for experience in food and beverage, retail, admissions and custodial roles, according to a release. Legoland will open Sept....
Fifth Third Bank to lay off undisclosed number of employees
Fifth Third Bank to lay off undisclosed number of employees

Fifth Third Bancorp is cutting jobs in the region, bank officials are telling the media. The company is not discussing the number of employee layoffs or how many are happening in the Dayton area. No notice of layoffs appeared on the state’s “WARN” (Worker Adjustment and Retraining Notice Act) notice board as of early Friday. Typically...
Documenting growth: O’Neil seeks up to 100 new workers
Documenting growth: O’Neil seeks up to 100 new workers

A year ago, Hernan Olivas was several months into his new role as chief executive of technical documentation and engineering firm O’Neil & Associates. After the unexpected passing of his predecessor, Robert Heilman, Olivas saw his mandate pretty clearly: Raise the revenue bar. Explore revenue possibilities locally, including at Wright-Patterson...
Bada Bing Pizzeria is out, En Fuego is in, owners say
Bada Bing Pizzeria is out, En Fuego is in, owners say

A Facebook post by Bada Bing Pizzeria on Tuesday announced to guests that it would be serving its last slice of pizza on Sunday — but the owner told them to stay tuned for what’s next. What is next? Bada Bing owner Jason Hague said the answer, is a new concept — a restaurant called En Fuego Wood-Fired Tacos. He will own and operate...
Kroger’s new approach to stocking shelves is boosting its earnings
Kroger’s new approach to stocking shelves is boosting its earnings

Shares of Kroger Co. surged Thursday after the company topped Wall Street expectations and gave an upbeat outlook. The grocery store has been making more investments in online offerings while shedding more traditional convenience stores in an effort to become more competitive. Earlier this year it sold its convenience store unit for $2.15 billion and...
More Stories