Shoppers can now ask Walmart associates to order out-of-stock items straight from store aisles.
Walmart’s new employee app is expected to relieve shoppers frustration when they can’t find the specific item they need or the product they want is out of stock, according to a company statement.
When a customer tells an employee they want to purchase an out-of-stock item, the associate will log onto the Dotcom Store app. After finding the item and selecting in-store pickup or home delivery, the handheld device will print a receipt to be used for payment at the cash register.
Shoppers will be able to use cash and check at the register, contrary to typical online purchases. The shipping process begins as soon as the product is paid for.
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