JUST IN: McDonald’s admits it screwed up & vows to ‘make amends’ this time

Mighty McDonald’s acknowledged this morning that it botched last fall’s release of a cult favorite menu item and vowed to get it right this time — starting this Monday, Feb. 26.

“Last October, we truly meant well,” McDonald’s said in a release this morning, “when we brought back a super-limited batch of Szechuan Sauce, but it quickly became apparent we did not make enough to meet the expectations of our fans. We did not anticipate the overnight crowds, the cross-state travel and the amazing curiosity, passion and energy fans showed.”

ALSO NEW TODAY: This local comic shop just expanded to take over 3 storefronts

“Our super-limited batch, though well-intentioned, clearly wasn’t near enough to meet that demand. We disappointed fans and we are sorry. To fully make amends, we felt it was important to not only bring back much more sauce this time, but to also admit our mistakes, answer questions and give fans access to the story behind the story.”

ALSO NEW TODAY: Popular ‘Game of Thrones’ star is coming to our area — here’s where you can see him

What’s the big deal about this Szechuan sauce, which McDonald’s first served during a cross-promotion of the Disney film “Mulan” in 1998?

Well, last year, “Rick and Morty,” a popular Adult Swim TV show, made a joke on April Fools Day about McDonald’s bringing back Szechuan sauce, and McDonald’s customers went apoplectic on social media. That prompted the fast-food giant to play along and release a tiny quantity of the sauce in October.

RELATED: Only ONE Dayton-area McDonald’s will have the ‘Rick & Morty’-inspired Szechuan sauce for one day only (October 2017)

It didn’t go well. In Wellington, Florida, for example, fans lined up hours in advance at three locations that were advertised as having the sauce, only to find none. Some fans expressed their displeasure rather vociferously. Sheriff’s deputies were called to the scene.

In the Dayton area, last October’s botched release saw the Szechuan sauce made available at only one local McDonald’s restaurant — across from Wright State University. Limited-edition posters that were connected to the release were available at six more Miami Valley locations, but the WSU restaurant was the only one to receive any sauce. Needless to say, it didn’t last long.

RELATED: McDonald’s customers get saucy over failed ‘Rick and Morty’ promotion

This time will be different, McDonald’s says.

“We have hundreds of packets (of the sauce) per restaurant to satisfy that sauce craving, so we encourage customers to get ‘em while we’ve got ‘em, whether they come into the restaurant, use Mobile Order & Pay, or order through McDelivery on Uber Eats where it’s available,” Debbie Wright, a franchise owner for Dayton-area McDonald’s, said in a release.

YESTERDAY’S MOST POPULAR: The Dayton area’s oldest restaurant has reopened, and we have the menu

McDonald’s officials said they’ve “worked every day since October to bring back much, much, more of the sauce our fans have been craving. And we’re excited to announce that starting Monday, Feb. 26, 20 million packets of Szechuan Sauce will be available across all U.S. McDonald’s restaurants with a qualifying purchase, while supplies last (which this time around, we hope is a while).”

The sauce will be available starting at lunchtime on Monday. To obtain it, a customer must buy something else from the menu — but, “It pairs perfectly with the Buttermilk Crispy (chicken) Tenders,” a spokesman for Ohio McDonald’s restaurants suggested helpfully.

Reader Comments ...

Next Up in News

Teen hit by bus during Washington D.C. field trip dies
Teen hit by bus during Washington D.C. field trip dies

A North Carolina teen visiting the nation’s capitol on a middle school field trip died Thursday after he was hit by a bus March 9, according to officials.  Hunter Brown, 14, of Wilkesboro, North Carolina, was struck and trapped under a tour bus at around 6:50 p.m. near the Martin Luther King Jr. memorial, according to the Wilkes Journal-Patriot...
Athlete of the Week Mechanicsburg High School
Athlete of the Week Mechanicsburg High School

Name: Ben Stroud School: Mechanicsburg High School Grade: 12 Age: 18 Sports: Wrestling Words you live by: “There is never enough time to do it once, but there is always enough time to do it over again.” Toughest opponent: Myself Biggest influence: My dad Game-day rituals: Get up early and pack all of my stuff for the meet the day of the...
Student of the Week Mechanicsburg High School
Student of the Week Mechanicsburg High School

Name: Jaycie Patterson School: Mechanicsburg High School Grade: 12 Age: 18 Extra-curricular: Cheerleading, FFA, National Honor Society Claim to fame/honors: Cheerleading captain, my general livestock team and 3rd place in the state in 2016 Words you live by: “Treat people with kindness.” Toughest challenge: Everything that I’ve had...
Man steals Jeep from dealership during test drive, police say
Man steals Jeep from dealership during test drive, police say

Authorities are looking for a man who stole a Jeep on Thursday from a dealership during a test drive, police said.  The suspect walked into Philly Auto dealership around 7 p.m. and expressed interest in a red Jeep Cherokee on the lot, according to WPVI.  The man and a salesman went on a test drive. During the drive, the man started driving...
Attorneys say convicted killer's IQ too low to be executed
Attorneys say convicted killer's IQ too low to be executed

Attorneys for an Orange County man who was convicted of first-degree murder and arson last year said their client's IQ might be too low for him to be executed. A jury in May 2017 convicted Juan Rosario of beating Elena Ortega, 83, and burning her alive in her home in 2013. Jurors unanimously decided that he should be sentenced to death. Rosario's lawyers...
More Stories