Cracked Up began after Chip Truitt, one of four business partners, began fixing the devices on his own time and eventually began a mobile repair service.
The company still offers mobile service, but also has about nine employees at the East National Road location, said Dan Phillips, one of the partners.
The other partners are Truitt, Craig Irwin and Phillips’ son, Braedon.
The industry is growing as residents increasingly depend on the mobile phones, Phillips said.
“Some people would rather lose their wallets than their phones,” he said.
The company has big plans, and is already considering an expansion to Ohio State University’s campus.
Cracked Up will host a grand opening Saturday at its East National Road location. Its hours are 10 a.m.-7 p.m. Monday through Friday and 9 a.m.-6 p.m. on Saturdays. The business is closed on Sundays.
Springfield has a handful of businesses that offer similar services.
Rachel Monroe owns IRepair at the Upper Valley Mall, which opened three years ago. The business offers same-day service and repairs iPhones, iPods and iPads.
Monroe started the business after her child accidentally damaged her iPad, and there were few options available to fix it, she said. She repaired it on her own, and started doing similar work for friends until it grew into a small business.
Batteries Plus, 1780 N. Bechtle Ave., has been repairing mobile devices since 2008, said Noel Coles, an assistant manager at the business. The business can repair almost any device, and often also handles large commercial accounts for area companies, he added.
“It’s a small field of work compared to everything we do here in the company,” Coles said.
As more people buy mobile technology, Monroe said these kinds of businesses will be in greater demand.
“We’re in that technology world where everybody lives on their phone and can’t live without it,” she said.
About the Author