You have reached your limit of free articles this month.

Enjoy unlimited access to SpringfieldNewsSun.com

Starting at just 99¢ for 8 weeks.

GREAT REASONS TO SUBSCRIBE TODAY!

  • IN-DEPTH REPORTING
  • INTERACTIVE STORYTELLING
  • NEW TOPICS & COVERAGE
  • ePAPER
X

You have read of premium articles.

Get unlimited access to all of our breaking news, in-depth coverage and interactive features. Starting at just 99c for 8 weeks.

X

Welcome to SpringfieldNewsSun.com

Your source for Clark and Champaign counties’ hometown news. All readers have free access to a limited number of stories every month.

If you are a News-Sun subscriber, please take a moment to login for unlimited access.

Utility companies warn of scams


Local utility companies are stepping up efforts to warn customers about a scam in which callers purport to represent energy providers and demand immediate payment under threat of disconnection.

Duke Energy announced a radio campaign Monday that aims to educate consumers in its southwest Ohio market about the “emergency payment scam.” Dayton Power & Light has been including inserts about the scam in its bills. First Energy, Vectren and several consumer protection agencies have also pushed out alerts to Ohio customers about the scam.

Ohio Attorney General Mike DeWine issued an alert reporting at least two Ohio utility customers losing $800 each to this scam.

“It’s important to remember that any time you receive an unexpected call, you have the right to ask questions, demand answers, or simply hang up,” DeWine said.

The ploy involves a demand that people purchase a prepaid credit or debit card to avoid disconnection. Once the consumer purchases the card they are directed to call back and give the PIN number or other information to the caller.

“DP&L gets calls periodically from customers who have been taken advantage of by scammers using different cons to get personal information or cash in fraudulent ways. Some have asked for pre-paid debit cards to pay a bill or replace equipment,” the DP&L notice says.

“The radio campaign is just another way to educate the public,” said Duke Energy spokeswoman Kristina Hill. She said they receive numerous calls each day from people who have been targeted by this scam.

Both companies, along with First Energy, urge anyone who receives a suspicious call about payment to call their customer service numbers and make sure the request was legitimate.

“We tell our customers before they do anything to call our customer contact center,” said Ohio Edison spokesman Mark Durbin.

All three electric companies said they would not demand immediate payment in this way. They all offer multiple ways to pay electric bills including by mail, online or in person and will send multiple communications about delinquent accounts before disconnection.


Reader Comments ...


Next Up in News

Springfield students tackle invasive plants, other community projects
Springfield students tackle invasive plants, other community projects

A Springfield school helped cut down an invasive plant species in the city as part of a day of service. Honeysuckle is considered a threatening plant said LeAnn Castillo, the Executive Director of National Trails Parks and Recreation District to local wildflowers and plants. The plant was introduced to the United States as an ornamental plant for gardens...
Katharine the great white shark lurking in waters off central Florida coast
Katharine the great white shark lurking in waters off central Florida coast

  Katharine, the great white shark, has surfaced again in Florida waters, this time pinging off the coast just north of Port St. Lucie. Katharine, who has been swimming up the east coast of Florida since January, started her northward trek parallel to Lake Worth on January 13. In the months that have followed, she has moved up the coast as far...
OPINION: What boxing taught me about life

You may not know that Dayton has a rich history of boxing, including bouts by Muhammad Ali, Jack Dempsey and other boxing greats. Joe Louis knocked out Biff Bennett during an exhibition match at Memorial Hall in 1935. Nowadays, “Knockout Dayton” and “Fight Night” are two of the current local boxing matches. Both support good...
COMMENTARY: Immigration the link between French, American elections

In case you’ve been confused by the last few days of punditry, let me say outright that France is not America. For example, we recently concluded a presidential election in the United States in which many argued that it was imperative to smash the “final glass ceiling” by electing a female president. One doesn’t hear that kind...
COMMENTARY: Did President Trump help Bill O’Reilly’s case or sink it?

Fans of Bill O’Reilly are predictably upset that Fox News has pulled the plug on his popular show, “The O’Reilly Factor.” But take heart, folks. Bill O’Reilly isn’t really gone. You can hear his spirit in the Oval Office. “Personally, I think he shouldn’t have settled,” said President Donald Trump...
More Stories