Wright-Patterson to end walk-up medical service

Tricare, a military health insurance program, will end walk-in service at its office at Wright-Patterson on April 1.

The location is one the Department of Defense will abolish the service at 189 facilities nationwide in a cost-cutting move expected to save $250 million over five years. The Wright-Patterson office had an average of about 1,000 walk-in visits a month, figures show.

Health Net Federal Services, a private contractor, will reduce the number of employees at the office to five from eight, according to Marie Vanover, a Wright-Patterson spokeswoman.

The typical visits to the centers are for billing-related questions, handling in-and-out processing transfer requests, and changing primary care providers, according to the Pentagon.

Those services are available online or over the telephone, said Kevin J. Dwyer, a Defense Health Agency spokesman.

Tricare benefactors may log online at www.tricare.mil/TSC or call (877) 874-2273 for assistance with administrative issues, according to the health care program.

The change will not affect Tricare benefits or the delivery of health care, the Pentagon said.

The Wright-Patterson office will remain open for contractor employees who handle briefings to National Guard and reserve troops on Tricare programs, and to distribute materials, among other tasks, Dwyer said.

About the Author