You have reached your limit of free articles this month.

Enjoy unlimited access to SpringfieldNewsSun.com

Starting at just 99¢ for 8 weeks.

GREAT REASONS TO SUBSCRIBE TODAY!

  • IN-DEPTH REPORTING
  • INTERACTIVE STORYTELLING
  • NEW TOPICS & COVERAGE
  • ePAPER
X

You have read of premium articles.

Get unlimited access to all of our breaking news, in-depth coverage and interactive features. Starting at just 99c for 8 weeks.

X

Welcome to SpringfieldNewsSun.com

Your source for Clark and Champaign counties’ hometown news. All readers have free access to a limited number of stories every month.

If you are a News-Sun subscriber, please take a moment to login for unlimited access.

Post office reduces window hours

Some Springfield postal patrons use automated services.


Next week, the Springfield Post Office will reduce the hours it staffs its service windows by 30 minutes on weekdays, closing at 6 p.m. instead of 6:30 p.m.

Tuesday, people in the post office lobby, which is open 24 hours a day, were using automated services and getting materials for online services that at least partially replace the need for a clerk’s help in processing packages.

Springfield Postmaster Sue Vanzant said a post office study “showed we didn’t have the traffic” to justify keeping the service clerks on the job from 6 to 6:30 p.m. The windows will continue to open at 8:30 a.m., and Saturday hours will continue as is, from 9 a.m. to 1:30 p.m.

On Tuesday, Springfielder Erik Greiffenhagen was mailing a package using the automated system in the lobby. Asked how often he uses the station, he replied “loads.”

Designed like a self-service checkout line in a supermarket, the station has a computerized system for printing labels and a scale for weighing packages. Next to it is a display with free boxes people can assemble for shipping.

“It has its limitations,” said Greiffenhagen, who says he still prefers the service counter for international packages.

But, he said, “This is handy because you don’t have to wait in line. It saves time.”

Although Greiffenhagen said he has had to wait in line to use the automated station, Vanzant said that after being around for 10 years, the station still does only about $500 in business a day, about $170 less than the post office’s target.

The station does not take cash, she said, and many older patrons don’t like to use credit or debit cards in their transactions.

While Greiffenhagen was using the station, Michelle Thornton of Smithfield, Va., was picking up boxes so that her retired parents, Springfielders George and Evelyn Walters, can mail packages without setting foot in the post office.

Thornton said she regularly logs on to USPS.com to fill out forms and print labels, then just leaves packages for the post office on her front porch.

She’s encouraging her mother, who told her she doesn’t like trips to the post office, to do the same.

Referring to the automated station, she added, “I wish we had one like this” at her post office.

Vanzant said those who want to do postal business after hours can go to the postal substation at the customer service desk in the Meijer Store at 1500 Hillcrest Ave.

The UPS store at 2071 N. Bechtle Ave., also is open until 6:30 p.m. weekdays, with the final package truck leaving at 6 p.m.


Reader Comments ...


Next Up in Community News

Trump’s plan to neuter the White House press corps

Tyrants don’t allow open questioning, and they hate the free press. They want total control. That’s why, according to three senior officials on the transition team, the incoming Trump administration is considering evicting the White House press corps from the press room inside the White House and moving them — and news conferences...
Guide to our inauguration coverage
Guide to our inauguration coverage

The inauguration of Donald Trump as the 45th president is Friday and we have all of the angles covered for you to keep up with this event as it happens. Some of our team of reporters are already in Washington getting ready for this week’s events. Our team in D.C. includes: WHIO-TV reporter Jim Otte will be talking with elected officials and getting...
Dating website matches Trump supporters
Dating website matches Trump supporters

One California man wants to "make dating great again" with a Trump-themed dating website. Trump Singles is a not-quite-new, but suddenly ignore-at-your-own-peril dating site is aimed squarely at supporters of the president-elect. Founder David Goss launched the site in May 2016 for "like minded" people with the same political views...
Person drives $385K Ferrari off bridge in Austin, goes airborne for 40 feet, officials say
Person drives $385K Ferrari off bridge in Austin, goes airborne for 40 feet, officials say

A person who was charged with driving under the influence drove a $385,000 Ferrari off a bridge in Austin, Texas, went airborne for 40 feet and crashed into the woods while speeding on Friday night, Austin fire officials said Tuesday. >> Read more trending stories  The driver and two other occupants had only minor injuries, fire officials...
TV star Todd Chrisley’s daughter seriously injured in car accident
TV star Todd Chrisley’s daughter seriously injured in car accident

Get-well wishes are going out to Savannah Chrisley, daughter of Todd and Julie Chrisley from the USA series “Chrisley Knows Best.” Savannah Chrisley was driving in a rainstorm Monday night when she reached down to fix her floor mat. The floor mat became wedged under the gas pedal and her car veered into a guardrail as soon as she looked...
More Stories