Hospice of Miami Valley, which opened its first satellite office in Springfield to serve Clark, Champaign and Madison counties at the end of last year, held its first open house Wednesday.
The hospice opened in Xenia five years ago and serves 13 counties. But owner Tara Brodbeck said the need for services has grown, so the company needs a bigger presence — including the office at 1948 N. Limestone St. and a new satellite office that will open in Middletown this year.
“We wanted to commit to the Springfield community with a physical presence. We’ve grown very well over the years because it’s about serving patient family needs,” Brodbeck said. “We cut through the red tape.”
Hospice of Miami Valley is run by nurses, which Brodbeck said helps keep the care clinical, but also familiar and comfortable for customers. The hospice currently has 80 employees, and a number of volunteers who help out.
“Nurses truly understand what is needed in the home and for patient care,” said Pamela Sullivan, operations manager. “I think people trust nurses, they’ll give you the skinny on what’s going on.”
Sullivan said the company provides clinical care, as well as a variety of therapeutic options, such as massage, music therapy, physical therapy and pet therapy.
Brodbeck said the goal is to help the sick cope with whatever illness they have, and make sure the quality of life is the best it can be for the rest of his or her life. Hospice of Miami Valley focuses on home care, as most people want to die at home with friends and family.
Besides providing medical and quality of life care, Brodbeck said the hospice serves to help people figure out the health care system.
“We’ll help guide people through the health care maze, because health care is so fragmented,” she said.
Sullivan added, “if hospice care isn’t the place for them, we can send them where they need to go.”