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Clark agency changes name after confusion

Staff members spend time taking calls for business with a similar name.

Confused residents will now be able to better tell the difference between Waste Management and the Clark County Waste Management District.

The Clark County Waste Management District asked Clark County commissioners to approve the agency’s name changing to the Clark County Solid Waste District. This name change was requested because people were making phone calls to the Waste Management District but actually seeking Waste Management, the private trash hauler.

“The name change is pretty important because a lot of staff time is used up trying to correct the mistake,” Community Relations Specialist Carly Woodrow said.

A big part of the confusion was not only the similar names but the fact that when using Google to search “Waste Management Springfield,” the district was the first result that comes up complete with the address and phone number.

According to Woodrow, the staff typically receives from six to a dozen calls a day for Waste Management, and sometimes it can be higher, especially during spring cleaning time.

The Waste Management District was previously called the Clark County Solid Waste Management District but dropped the “solid” from the name in 2000.

The staff at what is now known as the Clark County Solid Waste District were advised to use up their remaining stock of letterhead and business cards. New letterhead and business cards will be purchased in the future once the remaining stock is depleted. The logo on the building will also be changed in the future at well.

The logo on the community cleanup trailer has already been changed to the new one.

“This name change not only frees up staff time but also brings us in line with other districts in terms of naming,” said Woodrow.

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