Don’t ignore your roof as winter approaches

When it comes to home repairs like your roof, don’t wait till the winter chill settles in to make repairs because it could be costly. Your Better Business Bureau says take time to do your homework and find a trustworthy roofing contractor.

Over the last two years, roofing contractors have been the number one inquired about industry with your BBB with more than 7.3 million inquiries across the US and Canada. Your BBB recorded 16,000 complaints during this time, but saw a 17 percent decrease in complaints in part because people are doing their research. Locally, during the same time, your BBB recorded almost 400 complaints and more than 72,000 inquiries about this industry. Also, local complaints about roofing contractors decreased 27 percent.

Your BBB recommends a few tips for finding a reliable roofing contractor.

• Consider a company’s reputation and years of service.

• Shop around and get several quotes. Don’t settle for the lowest bid.

• Check with family and friends. If they’re happy with a company they used, most likely you’ll be too.

• Ask for references. A reputable roofing company will be happy to provide you with a list of its previous customers.

• Get a written contract, detailing the work to be completed. Don’t sign anything until all blanks are completed. Get verbal promises in writing. And, make sure warranties and guarantees are included in the contract.

• Never pay the entire amount up front. A legitimate, trustworthy company won’t do business that way.

• Find out if the roofing contractor is a member of an association like the National Roofing Contractors Association. A roofing company belonging to such an organization shows commitment to professionalism.

• Make sure the company is licensed, bonded and insured as appropriate.

• Ask questions. Don’t be afraid to inquire about something if you don’t understand.

• Determine if the roofer will get any applicable permits.

Be wary of a company coming to your door uninvited, especially after a storm soliciting business. He or she may try to tell you about a problem with your roof or claim to have leftover material from another job and can do work for you at an unbelievably low price. Watch out for roofing companies offering quick solutions or using misleading statements, high-pressure or scare tactics.

Remember, if you have any questions about roofers, get help from your BBB, such as a list of BBB Accredited roofers and reviews on ones you’re considering. Visit or call (937) 222-5825 or (800) 776-5301.

Reader Comments ...

Next Up in Business

Shop smart for back-to-school: 10 helpful tips
Shop smart for back-to-school: 10 helpful tips

Wrapping up summer and transitioning back into school or college means it’s time for back-to-school shopping. Shopping for back-to-school items can be stressful and daunting if you don’t know what to look for or how to shop for the right deals. › RELATED: Find a suitable childcare service Although necessary, back-to-school...
Second norovirus case confirmed amid Chipotle food scare
Second norovirus case confirmed amid Chipotle food scare

A second person has tested positive for norovirus after visiting a Chipotle restaurant in Virginia earlier this month, health department officials said. The Loudoun County Health Department in Virginia says it also identified more than 135 who reported becoming ill after visiting a Chipotle restaurant in Sterling, Va., during July 13 through 16. The...
Unemployment rates rise in Clark, Champaign counties
Unemployment rates rise in Clark, Champaign counties

The unemployment rate in Clark and Champaign counties jumped higher in June but remained nearly flat from the same time one year ago, according to a monthly report from the Ohio Department of Job and Family Services. The unemployment rate in Clark County was 5.2 percent in June, up from 4.4 percent in May. But the report showed similar results to June...
Robot vacum cleaner could collect data about users’ homes
Robot vacum cleaner could collect data about users’ homes

The maker of the Roomba robotic vacuum, iRobot, could collect data about the floor plans of customers’ homes. iRobot’s chief executive, Colin Angle, told Reuters that iRobot may begin selling floor plans of customers homes with Google, Amazon or Apple. The information would be sold to tech companies in a push to create “smart homes&rdquo...
Michael Kors to purchase Jimmy Choo
Michael Kors to purchase Jimmy Choo

Fashion brand Michael Kors announced that it has reached an aggreement to acquire to footwear and accessories brand Jimmy Choo for $1.3 billion. The transaction has been approved by the boards of directors of both Michael Kors and Jimmy Choo, according to a company statement. Jimmy Choo has approximately 150 company-operated retail stores, 560 multi-brand...
More Stories