Your Better Business Bureau offers these carpet cleaning tips:
• Get several quotes. Don’t settle for the lowest bid. It may not be the highest quality service.
• Ask family and friends to recommend a carpet cleaning company. If they’re pleased with the company, you’ll likely be too.
• Ask if they pretreat spots and heavily soiled areas. Also, inquire if there is an extra charge for spot cleaning.
• Find out if the workers will move furniture and is there a service fee for doing so.
• Get everything in writing and ask if the company guarantees their work.
• Determine if the carpet cleaning company is bonded and insured or has Institute of Inspection Cleaning and Restoration Certification (IICRC).
• Find out what cleaning agent will be used, how long it will take carpets to dry and if fumes will be a problem for seniors, kids, pets or people with allergies.
• Don’t be afraid to ask questions.
Remember, once you select a carpet cleaner, schedule your appointment and make sure you prepare your rooms to be cleaned. Move any fragile items, such as pictures, vases or knick-knacks from the room. Also, consider taking items, such as baskets, toys or small objects sitting on the floor, out of the room to make it easier to clean.
If you have any questions regarding carpet cleaning companies, you can always get help from your BBB, like a list of BBB Accredited carpet cleaning businesses and business reviews on ones you’re considering. Contact your BBB by visiting www.bbb.org or calling (937) 222-5825 or (800) 776-5301.
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