A Florida same-sex couple claim Southwest Airlines refused to let them board with their three children and a grandparent as a family.
Grant Morse says the family was rebuffed at the family boarding area at the Buffalo Niagara International Airport in New York Saturday, The Associated Press reported. Morse said a Southwest Airlines gate agent told them that they were not a family, even though Morse told the agent that Morse and his husband, Sam Ballachino, are legally married.
Morse said the family was forced to wait while other families were allowed to board, then the airline told them they'd saved four seats in the back of the plane, not enough for the family to sit together. Morse claimed that Ballachino's 83-year-old grandmother was placed in an emergency exit row seat.
Southwest defended its actions in a statement, saying that both parents were invited to board with their children but the third adult was not eligible to board under the airline's family boarding policy.
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