“She loves being around people and she looks forward to going to work in the morning,” Gearhart funeral director Ryan Scharfencamp told the television station. “Most people aren’t expecting to see a dog, so it’s like, oh, it makes them feel at home.
Jackie, a 1-year-old lab mix, has been trained to comfort grieving families.
"Her trainer even mentioned that she's a natural for it," Scharfencamp told WCCO.
Jackie seems to sense when a soft touch is needed and responds accordingly, Scharfencamp said.
“It’s just one of those things you have to see,” Scharfencamp told the television station. “She’ll see someone and just go up to them and put her head on their lap or just lay down in front of them.”
Based on reaction to Jackie, Scharfencamp said he may add a second therapy dog.
"I anticipate the way it's going, and continuing to go, that down the road, we will add additional dogs. That's my hope," Scharfencamp told WCCO.