The woman was immediately rushed to a hospital.
“This did not happen because our paramedics are not properly trained. There is no proof of any negligence by our crew‚” Distress Alert operations manager Gerrit Bradnick told the newspaper. “Equipment used to determine life showed no form of life on the woman.”
It was not the first time such an incident has occurred, Bradnick told the Times, "and it will happen again." He said it happened four years ago in Carletonville and again in 2016 in KwaZulu-Natal.
"These things are not meant to happen. There are protocols in place. But they do. It's a mystery as to why," Bradnick told the Times. "Thinking about her injuries, how long she lay waiting for the mortuary officials, the trip back to the morgue, then how she would have been undressed, weighed and then put in the fridge … we are just thankful she is alive."