A crew member called police, who told everyone to get off the plane – including the two women.
Police took the women to a confined place because they believed it was safe for everyone. At one point, the daughter got upset and threw the mom’s walker while in an office, police said.
The two women were going to El Salvador.
United Airlines recently suffered months of bad publicity, particularly after a video showed a police officer violently dragging a passenger off a plane, but United Airlines has been working on initiatives to win back customers.