She was named interim White House communications director on Aug. 16, after Anthony Scaramucci left the job. She was appointed permanent White House communications director on Sept. 12, and 28 at the time, she is the youngest White House communications director in history.
Her parents met in Washington. She grew up in Greenwich, Connecticut.
She, along with her sister, Mary Grace, worked as a model. Among other jobs, she worked for Ralph Lauren at age 11, and appeared on the cover of the novel series "Hourglass Adventures."
Her father and grandfather worked in public relations. Paul Hicks, her grandfather, headed up public relations for Texaco. Her father was the chief executive officer of the Americas for Ogilvy Public Relations Worldwide and was in charge of public affairs for the NFL. He is managing director of the Glover Park Group.
She went to college at Southern Methodist University. She was on the lacrosse team.
When she graduated from SMU she began work in public relations in New York City. Her second job was at the Hiltzik Strategies public relations firm.
Ivanka Trump was a client of Hiltzik Strategies. Hicks met Ivanka Trump through the firm and eventually went to work for her handling public relations for her fashion line.
When Donald Trump decided to run for president he made her head of communications for the campaign.
She is well-liked and trusted by Trump. Trump said in an interview with The New York Times that Hicks, "will often give advice, and she'll do it in a very low-key manner, so it doesn't necessarily come in the form of advice. But it's delivered very nicely."
On Dec. 22, 2016, Trump announced she would be the White House director of strategic communications.