After the veteran died, hospice staff members made “direct verbal requests” to move the body to the morgue. A person described as a transporter, who fielded the request, told hospice staff to contact dispatchers. According to the report, that request was never made, the Times reported.
The body was originally moved to a hallway in the hospice, then taken to a shower room, where it remained unattended for more than nine hours, according to the report.
Reports that “falsely documented” the incident hampered efforts by hospital officials to properly investigate, the Times reported.
The hospital report concluded that some hospice staff “demonstrated a lack of concern, attention and respect for the veteran,” the Times reported.