Walmart makes new services available in Springfield

Aug 27, 2018
The Walmart on 200 South Tuttle Road News-Sun Photo by Teesha McClam The Walmart announced they will unveil new Pickup Tower technology at Springfield’s stores at 200 S. Tuttle Road and 2100 N. Bechtle Ave. CONTRIBUTED

Walmart is rolling out new services at its two Springfield locations.

The company said customers can now use the retailer’s online grocery pickup service at its stores at 2100 N. Bechtle Ave. and 200 S. Tuttle Rd. The free service allows customers to order groceries online and pick them up at the store without leaving the car.

In addition, customers at both Springfield Walmart locations are now able to use the company’s Pickup Tower technology, according to a news release from the company. The 16-foot tall structures function like high-tech vending machines and can fulfill a customer’s online order in less than a minute.

“Like never before technology is enabling customers to order anything they want, no matter where they are and to get it whenever they want it,” said Tuttle Road Walmart Manager Matt Carter in a news release. “Walmart recognizes how important time and value are to our customers and we are proud to offer innovations like Online Grocery Pickup and the Pickup Tower to meet their needs whether they are shopping in person or ordering through the Walmart app.”

The online grocery pickup allows customers to select grocery items online and choose a time for pickup. A Walmart personal shopper then loads the items into the customer’s car when they arrive at no additional cost. Customers can enter their online grocery orders at once or over the course of a week, and same-day pickup is available if placed by 10 a.m.

The Pickup Tower service allows customers to purchase items online at Walmart.com and select the “Pickup” option at checkout. When the item arrives at the local store, an associate loads it into the Pickup Tower and customers are notified.

Customers scan the bar code sent to their smart phone at the tower and will receive their order in less than one minute, according to information from the company.

In April Walmart announced it expects to spend an estimated $94 million over the next year in Ohio through the remodeling of 27 stores as well as the rollout of several in-store and online innovations designed to help busy Ohio customers save time and money, according to information from the company.