Coronavirus: Springfield to reopen first floor of City Hall to public

The City of Springfield will be reopening the first floor of its City Hall on East High Street on Monday.

Portions of that floor will be open to the public during limited hours, from 9 a.m. to 11 a.m. on Monday, Wednesday and Friday and between 2 p.m. and 4 p.m., Tuesday and Thursday.

Springfield City Manager Bryan Heck said the city has had employees working remotely since March and will continue to do so. The two divisions that will be reopen to the public on Monday pertain to utility billing and income tax.

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The city has set protocols in place amid the ongoing COVID-19 pandemic. Heck said they are asking residents and employees to adhere to social distancing guidelines and are encouraging residents to wear face coverings when entering City Hall. He said the latter is not required but recommended.

He said city employees interacting with the public will be wearing face coverings. During the pandemic, Heck stressed that city services have continued and in some cases have been transitioned online or through other virtual means. He added that some of the city’s online capabilities used before the pandemic have allowed its employees to provide services without delays.

For example, Heck said the city had shifted to an online process before the pandemic for building permits and plan reviews and was able to continue those services without any delays.

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The city plans to have employees who can work remotely to continue to do so until June 1. Heck said some employees have been working in city governmental buildings. He said that no more than 100 employees have been coming into city offices and in some cases they work half remotely and half in the office.

The city has approximately 580 employees.

As of Friday afternoon, the city’s state of emergency that was declared in March will remain until the end of May.

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