According to Jackson's brother, Randy Jackson, police were called when a nanny contacted Janet Jackson. Randy Jackson told "Entertainment Tonight" that the nanny was afraid of Al Mana's behavior and locked herself in the bathroom to call Eissa's mother.
“(She was) terrified by his behavior and locked herself in a bathroom, so she could contact Janet,” Randy Jackson said.
Janet Jackson confirmed her split from Al Mana in May 2017, months after she gave birth to Eissa in January.
The musician is still on the road for her State of the World Tour 2018. She teased that she was in the studio working on new music earlier this month.