Sources confirmed to Channel 2 Action News that CBP was having issues with its computer system and was manually processing passengers.
"All airports are back on line after a temporary outage of #CBP's processing systems," customs officials tweeted. "No indication the disruption was malicious in nature."
All airports are back on line after a temporary outage of #CBP’s processing systems. No indication the disruption was malicious in nature.
— CBP (@CBP) January 3, 2017
The system processing international passengers arriving at Hartsfield-Jackson International Airport went down just after 6 p.m. and was down for about an hour.
Travelers became very frustrated Monday afternoon as lines began to grow. Some travelers said it took them several hours to get through.
CBP officials said the Atlanta airport appeared to be hit the hardest because it was a peak time.
People tweeted photos and videos of the lines and people sitting on their suitcases as they waited.
System is down in #atlanta. Flights grounded? No customs or immigration. They are saying is nationwide pic.twitter.com/rX4mMz2cZj
— Amelia Macchiavello (@amacchiavelloTV) January 2, 2017
@iah IAH Customs and Border Control ground to a halt due to computer issues. pic.twitter.com/s4ezzFAv1c
— The Grackel (@SamMaguireBoyle) January 2, 2017
Was just told wait is 1 hr+. Kiosk systems down and @CustomsBorder is understaffed. Really!? On such a big travel day? #notimpressed pic.twitter.com/Pzryo7JXP4
— Sari Heidenreich (@sariheid) January 2, 2017
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