CareSource realignment to add 200 jobs in Ohio


CareSource, the nonprofit Medicaid managed care provider headquartered in downtown Dayton, is in the midst of a realignment that will bring eight of the company’s business units under new leadership and create at least 200 new jobs in Ohio this year, company officials said.

Steve Ringel, who has been named to the new position of president of the Ohio Market for CareSource, will lead the realignment, which is being implemented with the help of global management consulting firm Booz & Company.

Ringel will be responsible for overseeing community education, provider relations, member care, consumer advocacy and governmental relations for the company’s Medicaid members, as well as enrollees in its CareSource Just4Me private health plans.

The company began offering health coverage through the federal health insurance marketplace for the first time this year and has enrolled more than 12,000 new customers to private plans.

In addition, CareSource expects to snag anywhere from 40-50 percent of the new business created by the expansion of Medicaid in Ohio, which is expected to add about 275,000 newly eligible enrollees to the Medicaid rolls by late 2015.

“Ohio is becoming a more complicated place from a managed care perspective,” according to Ringel, who said CareSource already controls about 57 percent of the Medicaid market in Ohio. “This (realignment) allows focus and alignment of resources.”

New business model

Ringel will report to CareSource founder, President and Chief Executive Officer Pamela Morris, who described the realignment as a new approach rather than a wholesale restructuring of the company’s business operations.

“In the realignment process, we wanted to set a model for how we would operate in any state, including Ohio, and align our organizational structure to support that model,” Morris said. “With the changing market dynamic, it was just the right time.”

Those changes include an increasingly competitive managed care arena in Ohio, where at least five Medicaid providers compete for customers statewide.

“A year ago, we were the only statewide operator,” said Morris, who noted the company added 85,000 Medicaid members last year even with increased competition.

Those new members helped boost CareSource’s Medicaid enrollment early this year to more than one million members for the first time in the company’s 25-year history, Morris said.

“I just feel a personal ownership over that number,” she said. “It’s certainly a milestone I never really expected us to see; perfect way to start off our 25th year.”

Ringel, who joined CareSource as vice president of operations in 2011, attributes the rapid growth to CareSource’s community outreach efforts and word-of-mouth advertising.

“We are a high-touch, community-based organization that builds long-term relationships, and we’re seeing it play out in every business we’ve gone into,” said Ringel, who has 20 years of experience in the managed care industry.

That includes growing market share in Kentucky, where CareSource now serves people who qualify for both Medicaid and Medicare through a partnership with Humana Inc. The company plans to begin serving so-called dual eligibles in Ohio in May when the MyCare Ohio program begins open enrollment.

Creating jobs

On top of its Medicaid enrollment, the company has said it plans to sign anywhere from 50,000 to 150,000 CareSource Just4Me customers in Ohio over the next two years. And that doesn’t include business in new states, such as Indiana and Kentucky, where the company is planning to submit qualified health plan applications to sell insurance in the states’ federal marketplaces next year, Morris said.

Even with an eye on new markets, Ohio will remain the focus of one of Dayton’s fastest-growing companies, with an estimated $3.7 billion in annual revenues and more than 1,700 employees, mostly at its downtown headquarters.

“We’ll have an aligned team focused on our Ohio business because it’s the core of CareSource,” according to Morris, who said growth and diversification in Ohio would create “at a minimum 200 jobs this year.”

Morris said the new hires would be split evenly between Dayton and Cleveland — the center for its MyCare operation in northeast Ohio. And, she said, the company — which occupies more than 350,000 square feet in two buildings downtown — is looking for new office space to accommodate its growing staff.

“We are working on a near-term office space solution,” Morris said, without elaborating further. She said the company would make a formal announcement within the next 30 days.



Reader Comments ...


Next Up in News

#BlackPantherChallenge sends internet into frenzy
#BlackPantherChallenge sends internet into frenzy

“Black Panther” is one of the most anticipated movies of the year, and thousands of children may have a chance to see it for free thanks to the #BlackPantherChallenge.  Earlier this month, Frederick Joseph, of New York, launched a GoFundMe to help students from the Boys & Girls Club of Harlem “see a black major cinematic...
James Franco, ‘Wonder Woman’ among Oscar nomination snubs
James Franco, ‘Wonder Woman’ among Oscar nomination snubs

Nominations were announced for the 90th Academy Awards‬‬ Tuesday, and although a number of actors and filmmakers and films have multiple noms, some names expected to be called were snubbed. >> Read more trending news  According to The Hollywood Reporter, James Franco was considered by many to likely be nominated for his role ...
Silo collapse in New Carlisle: Facts and figures you should know
Silo collapse in New Carlisle: Facts and figures you should know

Officials are still cleaning up following a grain silo collapse which happened late Sunday night in New Carlisle. The collapse caused 10,000 tons of corn to spill onto Ohio 571, a major road in the city. The roadway is expected to be blocked until Wednesday at the earliest. Until the road is cleared, the Ohio Department of Transportation is recommending...
Inspiration for 'Rosie the Riveter,' Naomi Parker Fraley, dies
Inspiration for 'Rosie the Riveter,' Naomi Parker Fraley, dies

The woman who many believe empowered housewives to leave their kitchens and enter the workplace left empty when men went to fight in World War II has died. Naomi Parker Fraley was discovered in 2015 to have been the inspiration for the “Rosie the Riveter” poster tha decades earlier had become the symbol in which women realized &ldquo...
Police plan to ramp up security at Jackson Browne concert in Florida after threat
Police plan to ramp up security at Jackson Browne concert in Florida after threat

There will be increased security during singer-songwriter Jackson Browne’s concert Tuesday evening at the Dr. Phillips Center for the Performing Arts after a threat was made at a northwest Indiana church known for its progressive stands on racial and social justice issues, the Orlando Police Department said. Police said banners with racist...
More Stories