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Home > Blogs > Taste: Dayton food and restaurants > Archives > 2008 > December > 09 > Entry
Domino’s Pizza apologizes to Dayton customers
* UPDATED*
Much of the country — but not most of the Dayton area — is enjoying full access to a Domino’s Pizza 48th anniversary special that looks like a pretty tempting deal: a large four-topping pizza for $8.
But to get this price, you MUST order online at Dominos.com — and therein lies a big ol’ problem.
“Dayton is one of the very, very few markets that doesn’t have online ordering,” Domino’s spokesman Tim McIntyre said this morning, Dec. 9.
Domino’s restaurants in Huber Heights, Springboro, Franklin, Tipp City, Troy, and Springfield do have online ordering, but it wasn’t clear which of those were participating in the anniversary special.
McIntyre initially suggested that Dayton-area residents check the company’s web site to see if the location nearest them has the large red “Order online now” box that allows them to get the $8 large four-topping pizza deal, which is available only today, on December 9, 2008.
But later in the day, McIntyre offered apologies to Dayton-area Domino’s customers who could not take advantage of the anniversary offer. Here’s what he had to say in response to emailed questions:
This is unfortunate, to say the least. The press release we issued noted that the offer was available in “participating stores.” I found out this morning that more than 3,000 stores across the country are honoring the promotion. The vast majority of our stores are owned and operated by independent franchisees. We make them aware of promotional offers and encourage participation, but ultimately, doing so is entirely up to them. We cannot compel them to participate in any individual offer. … The stores in Dayton are owned by independent franchisees. I cannot speak for them regarding their reasons for not having online ordering at this point. Did this work out for us the way we wanted it to? In much of the U.S., yes; in Dayton, not so much. At this point, we can only offer our sincerest apologies.
Permalink | Comments (29) | Post your comment | Categories: Restaurant promotions/giveaways
Comments
By Hungry Office dweller
December 9, 2008 11:25 AM | Link to this
None of the downtown Dayton locations accept online ordering. This article was really applicable to the region.By Jmil
December 9, 2008 11:27 AM | Link to this
Good deal, but it looks like none of the Dayton area Dominos are set up for online ordering.By Cheese Please
December 9, 2008 11:27 AM | Link to this
Cheese, cheese, cheese and more cheese! Ok, maybe cheese, cheese, green olives, and onions. - my spouse would be, pepperoni, sausage, ham, and ground beef. I’ll just have cheese.By Cheese Please
December 9, 2008 11:28 AM | Link to this
Cheese, cheese, cheese and more cheese! Ok, maybe cheese, cheese, green olives, and onions. - my spouse would be, pepperoni, sausage, ham, and ground beef. I’ll just have cheese.By Joker
December 9, 2008 11:35 AM | Link to this
If only the locations around here had online ordering!! Why even post this promotion.By J
December 9, 2008 11:36 AM | Link to this
Pepperoni, Sausage, Bacon, and HamBy It was not...
December 9, 2008 11:38 AM | Link to this
As you can see, this was not listed under local news! DDN knew it was not for our area (Dayton, Kettering, etc.) Oh well! Leave it to the DDN to run a dud of a story!By Rachel
December 9, 2008 11:45 AM | Link to this
Wow that’s a great deal……. and not just Dayton Residence read this paper… They have online for Troy!!! Thanks for this article.By amy
December 9, 2008 11:48 AM | Link to this
“DDN knew it was not for our area (Dayton, Kettering, etc.)” You sure about that ? Why did the writer mention what their co-worker orders then?By Michael
December 9, 2008 12:07 PM | Link to this
They have this in Springfield. My topppings: pepperoni, sausage, bacon and hamburger. (Heart paddles come with it, but on the side)By Mikey F Baby
December 9, 2008 12:31 PM | Link to this
Well we have online ordering here in Huber Heights, yet there is no mention of the special. I didn’t see any promo code in the article. If you attempt to order a large with 4 toppings it gives you a total of nearly $20. Help anyone?By Not right
December 9, 2008 1:59 PM | Link to this
Well I was reading the article and was going to order one to be delivered this evening. Huber Heights has online ordering but you can’t find the special there!By T
December 9, 2008 2:30 PM | Link to this
I live in Troy and we have online ordering, so I went online and I was given regular price at checkout. I looked at the coupons and there are not any for this promotion. I called the store and they knew nothing about this. The manager called the owner and was told there is no such special and they are not honoring it. So this article could be a scam.By amy
December 9, 2008 2:36 PM | Link to this
Are most of the local Domino’s in Dayton owned by the same franchise? Seems likely since so many don’t offer online ordering yet. I guess they don’t make enough $$$ to add this feature. Safe to say that Domino’s has a ‘package’ they can purchase to tie in to the website. It’s not like they have to come up with something on their own.By OldSchool
December 9, 2008 3:12 PM | Link to this
from dominos business site “Today, there are more than 8,000 stores - including more than 3,000 outside the United States” …. so 3000 stores participated out of around 5000? big dealBy Mikey F Baby
December 9, 2008 3:34 PM | Link to this
Well if that’ wasn’t a whole bunch of nothing. I have a feeling I’ll remember that with my next pizza order.By Karen
December 9, 2008 3:40 PM | Link to this
In response to Domino’s press release. I managed pizza places for years I know for a fact that corporate can and often does make the franchise’s participate in promotions. Why they are not making them do so now? who knows. I do know that in not doing so they are making themselves look bad in the Dayton market. So glad I don’t have to deal with that anymore.By LA Feels Your Pain
December 9, 2008 3:50 PM | Link to this
Here in LA we have a Domino’s at every corner (probably because it takes 2 hours to drive 5 miles with traffic) and yet the nearest participating store is 15-20 miles away from most of us… A sad state of affairs…By painfultruth
December 9, 2008 6:35 PM | Link to this
Wow! People excited about chain-store pizza? Shows the lowbrow nature of the residents of Dayton. What’s next guys, are you going to brag about the size of your unemployment checks?By Wordell
December 9, 2008 7:32 PM | Link to this
Ever thought of calling your local Domino’s, and demanding the deal without going on line? A possible concept? Thinking outside the (pizza) box? Could it work? Give it a try? “I don’t know, we don’t do risky things in Dayton!!!”By Kris
December 9, 2008 7:48 PM | Link to this
This isn’t a scam, to the person who posted that. You have to go under the coupon tab, it says “1 large 4 topping pizza” I got mine and it was delicious!! Yum :)By rj
December 9, 2008 9:42 PM | Link to this
Not to worry…Ohio will run out of unemployment checks in 3 months according to Czar Strickland….By NickM
December 9, 2008 10:24 PM | Link to this
Its amazing that we can get 50 people to b***h about not getting an $8 pizza, but we can only get half of the voters in this country to go to the polls to vote for the next leader of our country.By r
December 9, 2008 10:37 PM | Link to this
I guess online is a little to high tech for DaytonBy Warren Wallace
December 9, 2008 11:00 PM | Link to this
Domino’s Pizza needs to apologize to Dayton customers for nasty a** food… Am I wrong?By Barry
December 9, 2008 11:11 PM | Link to this
there are other places to eat that are more then willing to play ball. I went to the dublin pub tonight and had a great time.By Barry
December 9, 2008 11:19 PM | Link to this
“Its amazing that we can get 50 people to b*h about not getting an $8 pizza, but we can only get half of the voters in this country to go to the polls to vote for the next leader of our country” there are only 26 comments thus far, and the only real choices we had on the election were the fantasy magic man and the old dude. No wonder we didn’t have 100% turn out. i voted for the old dude, I am to old to believe in fairy tales, the magic man who will be press will not be a good story at the end of his term, worse then bush, mark my words young grasshopperBy Vic
December 10, 2008 1:11 AM | Link to this
Easy to solve the problem. Just go to Cassano’s. We’ll give you real meat and Momma’s home made sauce. Go FlyersBy Angela
December 16, 2008 10:29 PM | Link to this
Dominos made it right, and they are honering the $8.00 pizza until Friday!